Last month, I stayed in the Hilton Santa Clara for a few days. As promised, I made specific note of whether or not they replaced my towel when I didn’t want them to. How did they do? They did very well!! They did not replace my towel, which I had hung up. Well done! That’s two for two, Hilton Family!
(All of my other stays have been only one night, and they are going to replace your towel for the next guest, regardless.)
Anyone else have updates?