When I flew to Nashville a few weeks ago, I noticed that the security line designed for first class and elite flyers at my home airport was unusually long, in fact longer than I’ve ever seen it. Normally it moves pretty quickly, though, so I went ahead and got in it. This time, though, it was pretty sluggish, and when I got to the font I realized why: they were training new TSA agents.
This was irritating to me for multiple reasons. First of all, it was 5:30am on a Monday morning, so it was during one of the busiest times at the airport. Second, business travelers typically don’t leave very much extra time in their schedule, so it seemed likely the delay could lead to someone missing their flight.
I get why they would put a trainee in our line—we fly so often we know the routine, and are (in theory anyway) more prepared to go through security. People who don’t fly often are less likely to be ready with ID and boarding pass and more likely to be flustered, leading to delays. Plus there are fewer frequent fliers, so if the trainee has difficulty with a procedure he is causing fewer people to wait.
But I can’t help but feel that frequent travelers, especially business travelers, pay a lot of money on a regular basis to fly, and I feel like that should be respected. Not that it ever will be, by airlines or the TSA, but that’s how I feel.
Readers, what are your thoughts?