Daily Archives

Daily Archives for July 7, 2018.

When to wait for people to put their suitcase into the overhead bin

a black bag in a drawer

Last week I flew to the west coast and back for a series of customer meetings. The flights were generally good, on time, with a few open seats. Although coming home one flight was delayed into Phoenix and I had to run to catch my connection. I never would have made it if I’d had…

Continue Reading »