Another week, another PR nightmare for United. Late last month United had a big dust up over some non-rev passengers wearing leggings. Today, it’s even worse. The headline at Washington Post: “A man wouldn’t leave an overbooked United flight. So he was dragged off, battered and limp.” Alrighty then. Here’s what they are reporting: a…
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Let’s discuss: United, leggings, and PR reactions
Let’s talk leggings. Specifically, leggings on airplanes. And reactions to leggings on airplanes. Not since the great “leggings are not pants!” debate have there been so many heated exchanges about leggings. At this point you may be wondering what the heck I’m talking about, so here is some backstory. This weekend several girls tried to…
United Ends Early Boarding for Families
In April, United got rid of pre-boarding for families. Previously, families with small children could board before general boarding. According to CNN, United’s spokesperson said: “We figured it would be better to simplify that process and reduce the number of boarding groups.” Uh, okay. Whatever. That reasoning sounds like, well, an excuse. It seems there…