Country Inns & Suites recently did a survey of business travelers. I’m always interested in what business travelers are thinking, and especially interested in the make-up of the respondents.
Here were some of the most interesting results:
More than half turn to the Internet or phone first to book their travel. Of those, 61 percent head directly to a hotel website, travel website (56%), or mobile device (13%), before picking up the phone or working with a travel agent.
Seventy-six percent rarely or never spend more than USD 200 per night on a hotel.
Productivity On The Road:
Seventy-eight percent indicated that a comfortable work environment enhances their productivity on the road. Key factors involved in finding comfort in their hotel selection include.
- Staying in an environment that makes them feel at home (54%).
- Hotel design that offers homelike features such as welcoming décor (44%).
- Spacious rooms are of high importance (51%).
- A quiet hotel experience (40%)
Eighty-two percent base their hotel selection around amenities such as free high-speed Internet, free breakfast, and rewards programs.
Ninety percent say free high-speed Internet access is the most important amenity in their hotel accommodation, followed by a hot breakfast (70%).
To enhance in-room productivity, guests recommended more electrical outlets/in-desk outlets (67%) and adjustable desk chairs (55%).
Family and Work/Life Balance:
While productivity remains a priority, 61 percent say family and friends is the biggest sacrifice they make while on the road.
Work/life balance is a factor in company travel policies—51 percent of companies allow for premium services for extended travel, and 50 percent allow for use of travel alternatives to existing company travel policies.
And the respondents…..
- The total sample of the Today’s Business Traveler survey included 1,003 respondents, all of which had taken at least three business trips in the last 12 months to participate.
- Of the total number of respondents, 626 were male (62%) and 377 were female (38%).
- The age of the respondents varied from 18-65+, with the majority between ages 25-54 (73%)
- The sample respondents were taken from across the country, all with a variety of incomes ranging from under $35,000 to $150,000 and higher. The average income level of respondents fell between $75,000 and $149,000 (49%).
So, Readers, do you agree with the respondents? Do you typically use the internet or phone to book your travel hotel? Are you more productive in a homier environment? Do you feel missing time with friends and family is the biggest sacrifice you make? And does your company provide alternatives to travel on a regular basis?