For some of you this may be old hat, but I am super excited. Why did it take so long for me to finally check in with my phone? A number of reasons. First, my home airport was slow in getting the machines necessary. Also, there are so many early-adopter horror stories going around about people braving a hellish security line, finally getting up to the front, the machine not working, having to go back and print the boarding pass, and being forced to wait again in that hellish line, therefore missing their flight. Geez, typing that, I’m amazed I was brave enough to try it out!
But a couple of weeks ago I was headed to Nashville, flying American instead of Southwest, and decided to be brave and go for it.Contributing to this was that I ended up parking far away from the American desk, and didn’t want to have to walk all the way down there. Lazy. Anyway, I got to the front of the Premium Passenger line, and hit my first little hiccup. The Premium security line doesn’t have the smart-phone reading machine. (Which seems really weird to me, because you would think that the frequent fliers would be the ones more likely to use our phones. Anyway.) For a second I thought he meant this security area didn’t have the machine, and was concerned that I would have to go to another security area, but they just sent me to the other TSO. Phew. He scanned it, and I was in!
What a thrill, saving time and paper. For those of you who are still afraid to try it, don’t be. It may not always be perfect, but you may find out you really like it. I, for one, am really looking forward to the end of old boarding passes in my purse.
So, Readers, what has your experience been? Do you use your phone to check in? Has it gone smoothly? What airlines has it worked with?