Always call customer service when you think you’ll miss your flight (and what to do in case smoke fills your plane)

Fun times. I had just boarded my flight and gotten comfortable in my aisle seat, perusing Facebook while keeping an eye out for anyone who needed to get into my row. First one, then another gentleman sat down next to me, and boarding was going surprisingly fast. Until a horrible smell filled the air, followed…

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Survey says business travelers take time for fun but don’t tell their boss or spouse about it

National Car Rental released results from a recent survey about business travel, and I am fascinated. I *love* statistics, getting into what they mean and what they say about human behavior, and then seeing how they align with my experience and my readers’ experience. The report on this particular survey is focusing on taking time…

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